Please distribute to all staff

October 4, 2011

Kia Ora !*FIRSTNAME*!,

As you are no doubt aware Chris Destrieux has resigned from the position of GM, for the RTO after a short period and whilst this is disappointing, it has not changed our commitment to keep moving forward – and at pace.

It has been over 6 weeks since our last newsletter and much has happened. This newsletter is longer than most only because we want to ensure you know what has happened, but more importantly we want you to know what is planned over the next few months.

To that end there some key events and information we'd like you to know about – the first being an industry wide forum on the 13th October at 10-12pm at the Holiday Inn – an invite will be coming to you within the next 48 Hours. This is to share with you where we are, where we are going and provide information of what and how you and can be involved. Please pencil this in your diaries now as we want your feedback.

We also have a number of functions and activities around #1 Queen St and also tactical activities for you to be part of  – information for these is touched on below and more will come direct to you.

Through everything we have continued to build the team and have some great new team members on board – Helen, Shelley and Jenha (this week!) I am sure you will join me in welcoming them to the team – after all they work for 'you'.

Thank you for your support and as before - the door is always open.

Kind regards

Tania Bui
Acting General Manager

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In This Issue

General Manager Moving On

Chris Destrieux, general manager of Destination Rotorua Marketing, is leaving his position as head of Rotorua District Council's (RDC) destinational marketing unit, the council announced today.

RDC Economic & Regulatory Services group manager Mark Rawson said that although Mr Destrieux joined the council only recently it had become increasingly apparent that the aspirations and expectations of the parties were not effectively aligned.  

"We've therefore come to the conclusion, in consultation with Tourism Committee chair Tony Marks, that it's best that we part company and move on from here.

"Mr Destrieux leaves us today with our best wishes for the future."

"In the meantime we're putting in place interim management measures through the engagement of Tania Bui to ensure the Rotorua Tourism Committee's important destinational marketing programme continues without disruption.

Mr Rawson said that Rotorua District Council would be immediately commencing a process to recruit a replacement head for Destination Rotorua Marketing.

Destination Rotorua Marketing adds to team

Helen van Beek

Kia Ora - Many of you will know me from working on the counter at Tourism Rotorua's i-SITE for the past few years and a few of you may even recognise me from my days "on the road" as a Contiki and APT Tour Manager.

Well I am truly thrilled to be in this role as it enables me to combine the local Rotorua knowledge I have as well as hosting a wide variety of people from Media and Trade. I look forward to working with you all and showcasing our beautiful city.

Helen van Beek
Famils Executive
- DDI: +64 7 351 7006

Shelley HuangShelley Huang

Hi everyone, I am the new employee of DRM and proud to be the first Asian member here. I worked in New Zealand, Singapore and China in marketing, media and government PR career.

When I was VIP relationship manager for New Zealand Trade and Enterprise (NZTE) at the New Zealand Pavilion at the Shanghai World Expo 2010, I managed some interesting marketing campaigns.

The experience and networks I had over the years can be utilised and expanded to a new level in Rotorua as many positive opportunities are coming to here now. I look forward to collaborate with everyone in the industry and make Rotorua a memorable place for our Asian visitors. If you want to share any thoughts with me regarding developing Asian markets, please feel free to contact me.

Shelley Huang
Asian Market Executive
- DDI: +64 7 351 7075

Jenha WhiteJenha White

It's my first week at DRM and I'm really excited to be starting in the new role of trade marketing co-ordinator. I'm looking forward to keeping my finger on the pulse with what's happening in the industry as well as communicating key messages from DRM.

Many of you will know me from my previous role as PR executive for the Wai Ora Group and prior to that I was assistant editor of the NZ Mortgage Magazine, with experience also at TVNZ's One News and Breakfast, as well as having been a journalist for various other magazines and newspapers.

I look forward to working with you all and keeping up to date with what's happening in this vibrant city.

Jenha White
Trade Marketing Coordinator
- DDI: +64 7 351 7107

International Update

James Fitzgerald
International Manager
- DDI: +64 7 351 7108

Trade newsletter Update – please e-mail in information for inclusion

In Mid October we will be sending out our quarterly trade update on all things Rotorua. If you have new developments that you would like to introduce to our global travel partners please send this information through to This information is sent to all levels of the distribution channel throughout the world. If you are promoting a product for sale you must offer commissions of at least 20% to ensure the product is relevant to our recipients.


We continue to believe that famils are the most effective way of showcasing the destination and developing the travel trade's knowledge. Many thanks to our industry partners who host many of these travel agents as they visit our wonderful city. If you would like more information on how your business can be involved in these famil programmes please e-mail and we will contact you to discuss. We have some exciting famil prospects confirmed to visit once the Rugby World Cup is over.

Agent famils August - September

China 108 Chinese FIT agents through August and September
India 16 Agents through August
Australia 91 Agents through August and September

East Coast Updates

Joey has just returned from visiting agents up and down the East coast of Australia accompanied by a couple of Rotorua businesses – while the mood is mixed and somewhat gloomy from our travel trade partners across the ditch, and the Rugby World Cup has not helped forward bookings we are continuing to work with them ensuring Rotorua is front of mind and to get as many of their staff across to Rotorua and experience what we have. As always we continue to be involved in wholesale marketing initiatives and team incentive to try and get the best Rotorua outcomes.

What's Coming Up?

China Agent Training in November
In Early November Shelley (introduced earlier) will be visiting China in her new role as Asian Development Executive. She will be  training travel agents the length of the country in specific FIT knowledge. If you have specific developments relevant to the Chinese FIT Market or would like information shared during our visit please e-mail and we will be in contact in the coming weeks.
James and Shelley will both be in Auckland over the next 2 weeks visiting inbound travel companies and discussing opportunities for promotion of Rotorua through travel trade channels.  There visit will include airlines, IBO's, and media.

Cruise Ship Crew
An e-mail was sent out on 20/9 to all attraction and activity providers regarding offers to Cruise ship crew while in port. Over 60,000 crew will be arriving at the Port Of Tauranga this summer alone and are strong onboard ambassadors of the destinations they are familiar with. If you did not receive the e-mail please contact and request an information sheet.

Trade events at No 1 Queen Street
You'll all soon be receiving an invitation to trade events at Number 1 queen street where we have invited key staff from a variety of travel companies throughout Auckland. More information is coming in the next couple of days.

Show us your true Colours
Partnering with, APT, Top Deck, Accor Hotels and Maui Britz Motorhomes Destination Rotorua Marketing recently took part in a very successful event in Sydney,
40 invited agents attended an evening of great hospitality by the Kiwi partners who made sure the message of New Zealand is open was received loud and clear. The theme was 'show us your true colours' based around a world cup theme. A follow up event will take place at the conclusion of the World Cup.
Nice work from Joey for getting involved in this initiative. Joey is next week heading on sales calls the length of the East Coast so if any of you have any new exciting developments you want passed on to Australian travel trade partners e-mail Joey at

Domestic Update

Craig Hammond
Domestic Manager
- DDI: +64 7 351 7102

Domestic Campaign Results in 13% Increase

As you may remember DRM worked together with on a recent campaign to entice more kiwis to visit Rotorua over the winter period. Local  industry were invited to leverage off the campaign generated by a multi layered two week DRM and wotif advertising promotion including online, radio, social media and a Rotorua specific campaign landing page on

We are very pleased to announce the following results generated from this campaign:

  • 9916 Visitors to Rotorua landing page
  • 6934 sign ups to DRM domestic database
  • Year on year bookings growth: 13.6%

A full report is available – please contact Craig if you would like to receive the full version.

Another BIG win for Rotorua in Motorhome Rentals

As part of our strategy to target the International FIT RWC visitor, motorhome companies have been approached in an effort to get relevant Rotorua information into their channels to influence those in the planning stages but also looking at ways to have Rotorua information in their collection packs when the visitor arrives to pick up the vehicle.

From this work a proposal to Kea Motorhomes had previously been confirmed and now we are very pleased to announce THL too has recently accepted this offer. This  will see our Rotorua promotional DVD heavily promoted within THL's Auckland and Christchurch offices where RWC customers can freely pick up a copy when collecting their vehicle.

No. 1 Queen St. Update

We are underway!
Well after much planning we have now officially launched our Rotorua presence at No. 1 Queen St café in Auckland with a function held on 8th September to announce the fact Rotorua has arrived!

An invited guest list including media and key influencers were invited to celebrate the beginning of Rotorua's presence within Auckland for the duration of RWC and through into summer, helping us communicate our key messages as well as draw attention to the programme we have in place at No. 1.

It certainly was a fantastic night, well received by all who got to experience a taste of Rotorua and were excited to hear some of the plans we have for this campaign over the next few months. Part of this will now also cross over into our domestic PR campaign with future media famils and it's nice to see some of these results in media already.

What's been going on? 
Plenty! A comprehensive radio campaign has started to aid in the awareness of our presence and activities at No1 Queen but also to reinforce the key messages being delivered to market. The stations involved are ZM, Classic Hits and ZB and promotion activity includes announcer mentions, promotional trailers, on site live air feeds, online exposure and prize giveaways.

The café has now been decorated in all things Rotorua with full window graphics, digital screens showcasing promotional footage, banners, plants, carvings and an OGO secured to the roof – you simply cannot miss us!

On-site activities from Rotorua attractions in combination with ZM black thunders have been a great way for us to draw more people to the site and also engage with people in the area.

The Rotorua Duck was parked next to the café for two days and ran tours through the city with its inaugural splash down into Auckland harbour. This was an amazing sight as tourists and Aucklanders heads spun to catch a glimpse of this impressive vehicle rolling through the city and its passengers quacking in full joy! Globe-riding has now been showcased too with the OGO team on site giving passers-by and radio winners the chance to hop in and race around a circuit next to the café.

Last week Wai Ora Resort have been providing 10 minute massages and pamper treatments for anyone coming down to visit the Rotorua site at No 1 Queen providing a short taste of the indulgent treatments available in Rotorua and definitely leaving them wanting more! The manuka tea served while guests waited in queue for their turn went down a treat. Classic Hits have been on site to help promote this with live feeds (one of which was made while receiving a massage!) and giving the listeners a chance to win various Rotorua experiences with their 'Rotorua Round Trip' winning wheel promotion!

Location, Location, Location
As expected the location was always key to our plans here and with the amount of foot traffic to date we are very pleased with the position and exposure we have been able to secure for Rotorua.

As you will be aware huge numbers congregated to this location on the opening night, the RWC rugby ball operated by TNZ is directly opposite, we have had a flash haka right outside our front door and the shear flow of visitors and Aucklanders coming through party central is providing an excellent opportunity for us to engage them about Rotorua. Flash mob Haka

We expect this to once again peak as the tournament heads into the finals stages with the games being hosted by Auckland.

Information Desk
As part of plans to provide a back end to the promotional activity at No.1 we have put in place an information desk to not only assist with Rotorua enquiries but also be able to sell product on site. Our Rotorua i-SITE staff have been doing a fantastic job working on site 7 days a week and providing information for those considering heading down to Rotorua.

New Outdoor Station
Our newly printed portable outdoor information desk has arrived and is now in place on the front corner of the café footprint – Queen St and Quay St. Weather pending this now provides a station for our i-SITE staff to be positioned outdoors to make maximum benefit of the 25,000+ people walking past each day and certainly creates a more exposure benefits for the region.

500+ Visitors Assisted
Over 1200 Rotorua Visitor guides have now been taken from our brochure rack and we have recently passed the 500th visitor mark in terms of people our i-SITE team have directly provided information about Rotorua. Some of these have been willing to buy product on the spot, while others are happy with the information gained and planning to wait until they arrive in Rotorua.  Either way we are making sure Rotorua is firmly in their plans and having the chance to inform them prior to actually arriving is helping us encourage longer lengths of stays.

If you have any new developments or news you would like communicated feel free to send through to and we will make sure our staff on-site are kept up to date.

Pop in and Say Hi 
Finally if you happen to be in Auckland for sales calls or any other reason feel free to drop by and check out the site. A number of you have expressed an interest to help out on various days which is fantastic and most welcome. If you would also like to do this please contact Craig and we can provide some dates where activities are taking place and go from there.

What's Coming Up?

Rotorua Locals Week – VFR Campaign
Launched for the first time last year DRM co-ordinated a promotion which grouped the various local days being hosted by industry and promote it as a week long celebration – Rotorua Locals Week. This successful campaign involved over 20 local attractions and resulted in a 10% increase in Rotorua locals visiting attractions and activities

Once again we will drive this campaign with the main focus on domestic visiting friends and relatives (VFR) market in Rotorua, and developing local ambassadors with fresh experiences as hosts, timed to lead up to the peak VFR in summer.

Campaign Dates:    7th – 13th November
Opt In Deadline:     11th October

If you would like to be involved with this promotion this year we need to have your confirmation prior to 11th October. Please contact if you would like further information.

Targeted Mailbox drop
As part of our plans to influence domestic visitor nights and spend we have scheduled a geo-targeted household mail drop to our domestic markets which will include key message material and bookable deals. This is set to be dispatched in November in time for the summer season, further details including opportunities for you to be included will be covered within the upcoming DRM Forum to be held on 13th October.

No 1 Queen St

- Taste Rotorua
Last week we moved into our Taste Rotorua theme. Auckland's cuisine media experienced a Taste of Rotorua (Tuesday Oct 4), enjoying the local culinary delights of blueberry pies, koura and venison. Also on Tuesday and Wednesday, the public will be invited to No. 1 Queen Street to sample venison sausages flavoured with indigenous herbs, Maori bread with dipping chutneys and Rotorua's Crouchers beers.

- Family week
Following on from the Taste Rotorua theme we start to move into school holidays and will adjust our on site programme to target families showcasing the range of experiences on offer in Rotorua for families looking for some holiday fun! Once again the Auckland ZM and Classic Hits radio stations will be layered over our planned activities with live feeds from the site and promoting 10 Rotorua family getaways to be won by listeners.

Rotorua Convention Bureau

Denise Siviter
Rotorua Convention Bureau Manager
- DDI: +64 7 351 7106

China Market for Incentive

The Rotorua Convention Bureau along with other major destinations had a recent trip up to Beijing to participate at CIBTM with Air NZ and TNZ. It has allowed Rotorua to break into the Incentive market. The visit was an eye opener with a lot of opportunities and some educating along the way. The NZ stand had a great amount of interest and gave the team an insight as to what the expectations are in this market. TNZ and Air NZ are now looking at other trade shows within SEA that could benefit the major MICE destinations. Now with Shelley Huang now onboard at Destination Rotorua Marketing, the Convention Bureau will be working to secure this market.


The new financial year commenced on the 1 July, we have seen an increase in uptake this year which will allow the Bureau to continue working in the Australian market and look at other opportunities off shore.
The Domestic market still remains a focus and with our market share 98%. With a couple of events planned for later in the year there will be opportunities for members to leverage off. For more information on how you can be part of this financially rewarding market please e-mail

Debbie Gee and Kathy Nicholls at Micenet's MEETING ON THE GREEN Corporate Golf DayMeeting on the Green - Sydney

On Friday 30th September, Rotorua had a grand presence at Tourism Portfolio and Micenet's MEETING ON THE GREEN Corporate Golf Day with massages and bubbles offered on the 16th tee! Rotorua Convention Bureau and Air New Zealand teamed up to sponsor a tee at the golf day where 140 corporate buyers attended a day of ambrose golf and networking.

We had all bases covered as Deb Gee tried her hand at golf with a team of clients, Kathy Nicholls and Lynn Simmonds (Air NZ) manned the tee and Rotorua gained coverage at the prizegiving by offering a prize including flights and land arrangements for two. Thank you to those operators who supported the prize by providing vouchers - the prizewinner will be coming through prior to March 2012.

What's Coming Up?

We have some great opportunities for members to get behind, if you are interested then please contact either Denise Siviter or Kathy Nicholls to register your participation.

C&I Dinner Function - October 25, Sydney
On the 25th October a 'secret location' dinner function will be held in Sydney CBD for 20 key clients. 5 members have confirmed their participation. It will be a great evening.

#1 Queen Street C&I Function - November 10, Auckland
An evening function is to be held at #1 Queen Street, Auckland, invitations will go out to the corporate clients who have registered interest to enjoy a taste of Rotorua with local operators.

CINZ Conference - November 16-17, Wellington
If you are a CINZ member then you might like to consider attending the annual conference this year being held at Rydges, Wellington's newest and hottest hotel. For more information;

Luncheon - November 15, Wellington
For those operators who will be attending the conference, the Rotorua Convention Bureau is organising a luncheon with some key clients on the Tuesday 15th October.

PCO Conference - December 4-6, Auckland
The Professional Conference Organisers Association conference is being held at the Langham in Auckland for the first time on NZ soil. With an estimate of over 300 delegates, Rotorua Convention Bureau has secured an area with key destinations, Auckland, and Central Otago. This area is for members to Joint Venture with the Bureau giving the destination great exposure to continue to develop those relationships with Key decision makers within NZ and Australia.
Following on from the conference Rotorua will host a famil for those wishing to visit. We currently have several key Australian buyers registered to participate in a familiarisation following on from the conference.

Convention Bureau on Facebook

FacebookBecome a fan of the Rotorua Convention Bureau on Facebook.

We post some great images on their so 'like' us to see what we've been up to and whether we've caught you unawares.!

Media Update

Congratulations to Pure Cruise

Destination Rotorua Marketing would like to congratulate Pure Cruise on winning the Hospitality and Attractions Business Award on Friday night at the Rotorua Business Awards.

Pure Cruise owners Matt Horder and Tina Masters said they were rapt to win as they had really tough competition.

"We're really pleased to win the award as we're a young business at three years old, so it's great to get recognition from our peers and confirmation that we're an excellent business doing all the right things."

Rugby World Cup 2011

Rotorua has been a hive of activity over the past couple of weeks with a number of international RWC media visiting.  It has been rather challenging tracking down many of the media but the ones we have managed to connect with have been fantastic.

Organised media famils September 2011

  • Thai TV Film Crew
  • Le Figaro  - France
  • Swiss TV  - Switzerland
  • UK Sky TV - UK
  • Sky TV  - NZ
  • BBC Radio - UK
  • Irish Examiner - Ireland
  • Talksport Radio - Ireland
  • RTE Sport – Ireland
  • BOP Times - Domestic
  • New Idea - Domestic
  • Que Magazine - Domestic
  • Timeout magazine – UK
  • Channel 26 – Argentina
  • Russh Magazine – Australia
  • The Herald – Domestic
  • AA Directions - Domestic 

In Essence

The next In Essence publication is the summer issue due for publication and distribution in late November.  Jenha White, DRM's new Trade Marketing co ordinator is collating copy on potential news stories and new developments so please e-mail Jenha with your updates by Monday 10 October. 

Show off your best shots

The image library at Destination Rotorua Marketing is getting revamped for a new creative campaign and we would like to update it with the best and latest imagery your business has on hand.

Please send low resolution (500kb and 72dpi) and high resolution (5MB and 300 dpi) versions of your best imagery.

Online Update

Adrian Hodge
Application Developer - DDI: +64 7 351 8695 gets social

We've recently added Social Media fields to our listings database to enable you to add your account details to your listing, which provides a direct link to your social media channels.

Current supported are the big five.

Facebook - Displays a Like Box of your business page, allowing users to like your page, view recent posts see people who like your page.

Twitter - Displays a widget showing recent tweets and gives the user a link to be able to quickly and easily follow you from.

YouTube - Opens your YouTube channel in a new window allowing users to view your latest video and subscribe.

Flickr - Displays your photo stream gallery in a pop up window. From there the user can go to your photostream and favourite your photos and add you as a contact.

Foursquare - Displays your Foursquare location, enabling their 10 million worldwide users to add your 'venue' to their to-do list. This will help encourage them to visit and check-in to your venue when they are in Rotorua.

The icons are shown below your website address in your contact details of your listing on and you can see monthly click throughs from your listing stats within your operator login.

Login to and add your social media accounts to your listing today. If you haven't got an account, request operator login access from .

Google+ opens floodgates to public

Last week Google opened the doors to the public of it's third social media attempt after having been a invite only platform for many months. Visits to Google+ shot up thirteen fold last week to nearly 15 million from the previous week's 1.1 million.

The change was promoted with a blue arrow that pointed from the search engine box on to Google+ in the upper left hand corner.

You may also notice we've added +1 to our Accommodation, Experience and Event listings to enable Google+ users to +1 content on our website, which is like sharing something by tweeting, or liking something via Facebook.

We've setup a Rotorua NZ Google+ account and will be posting to less frequently than our current Facebook and Twitter accounts until our circles of followers increase.

So if you've got a Google+ account, be sure to add us to your circles.

Facebook launching Timeline

Just as you get accustomed to a look and feel on Facebook, they tend to change something.

One of the most exciting changes to the Facebook experience was the announcement at their recent F8 conference of a new personal wall called 'Timeline'.

What Timeline does is gives every user the ability to digitally scrapbook their entire life within Facebook. Now while that sounds scary, you'll have complete control over who see's what.

Visitor Statistics and Research

Gina George
Tourism Insight Analyst - DDI: +64 7 351 7109

Rotorua Commercial Accommodation

(Source:  Statistics NZ - Commercial Accommodation Monitor)
Visitor nights spent in Rotorua commercial accommodation for the month ending July 2011 were up 0.3% over July 2010 (versus +2.0% nationally) - domestic visitor nights were up 4.9% (versus +8.5% nationally) and international visitor nights were down 8.4% (versus ‑8.9% nationally).  For the same period, Rotorua's sectors with increased growth were: holiday parks (up 13.0%), backpackers (up 4.6%) and motels (up 1.0%).  Rotorua's only sector with negative growth was the hotel sector (down 4.0%).  View the latest Rotorua Commercial Accommodation Monitor.

Rotorua Visiting Friends & Relatives

(Source: APR Consultants - Rotorua Private Homes Monitor)
Visitor nights spent in the private homes of Rotorua residents for the month ending July 2011 were down 11.1% over July 2010 - domestic visitor nights were down 13.2% and international visitor nights were down 4.6%.  View the latest Rotorua Private Homes Monitor.

Rotorua Attractions & Activities

(Source: APR Consultants - Rotorua Attractions & Activities Monitor)
Visits to Rotorua Attraction & Activities Monitor participant businesses for the month ending July 2011 were down 5.0% over July 2010 - domestic visits were up 4.8% and international visits were down 13.7%. The full Rotorua Attractions & Activities Monitor is only available to participant businesses, however summary data is available in the Rotorua Tourism in Focus report. 

Rotorua Airport – Passenger Movements

(Source:  Rotorua International Airport)
For the month ending July 2011 over July 2010 passenger arrivals to Rotorua Airport from Auckland were up 14.7%, Wellington down 4.4%, Christchurch down 3.6%, and Sydney down 30.6%.  For the same period, passenger departures from Rotorua Airport to Auckland were up 3.1%, Wellington down 12.0%, Christchurch down 2.3%, and Sydney down 11.2%.

New Zealand Convention Activity Survey

(Source:  Ministry of Economic Development - Tourism Strategy Group)
Rotorua had a 10.7% market share of multi-day conferences held in New Zealand for the year ending June 2011.  Rotorua's 10.7% market share ranked it fourth after Wellington (27.2%), Auckland (25.5%) and Canterbury (11.0%) and ahead of all resort destinations including Queenstown (9.5%) and Taupo (5.3%).  View the latest data from the New Zealand Convention Research Programme.

New Zealand Regional Tourism Data 2005-2010

(Source:  Ministry of Economic Development - Tourism Strategy Group)
Visitor nights spent in Rotorua were up 2.4% for the year ending December 2010 over the same period of five years earlier (versus +4.5% national benchmark).  For the same period, Rotorua's domestic visitor nights were up 2.8% (versus +2.3% national benchmark) and international visitor nights were up 1.9% (versus +7.1% national benchmark).  Rotorua's domestic result placed Rotorua as the third best performing North Island region for domestic visitor nights after Coromandel (+6.3%) and Ruapehu (+4.9%). View detailed results of the NZ Regional Tourism Data 2005-2010.

Destination Management

Responsible camping facilities for motorhome visitors

The 'Motorhome and campervan facilities in the Rotorua district' brochure has been revised and is now in the marketplace.  The brochure helps motorhome visitors have a more pleasant stay by providing detailed information and a map of motorhome facilities, 15 holiday parks, four campsites and four Council reserves designated for overnight parking of motorhomes in the Rotorua district.  Occupying a motorhome overnight in any other public place is not permitted and Council contracted after hours security staff will require visitors to relocate to an approved location.  In addition to the Guy Roe Reserve campsite the three Council reserves newly approved for overnight parking of motorhomes are Trout Pool Reserve, Boyes Beach Reserve and Vaile Rd. Reserve.  There are six designated overnight parking spaces at each of the newly approved reserves.  The maximum stay is two nights at each site, each month and a fee is payable at the reserve kiosk.  Rotorua businesses wishing to distribute the Rotorua Motorhome brochure may request a supply of brochures by e-mailing

Upcoming Events

Rotorua Ekiden

SAT OCT 8, 2011
The HI-TEC Rotorua Ekiden Relay will be run around the roads encircling beautiful Lake Rotorua. An internationally recognised event, the Ekiden... More info

Tribal Rugby Festival

TUE OCT 11, 2011 - THU OCT 13, 2011
A Three Day Event Celebrating Maori Rugby, Culture, Arts and Cuisine. Kia Ora Challenge Day - Tuesday 11th October-Rugby fans and locals will... More info

NZ Polyfest 2011

FRI OCT 14, 2011
To all Pacific Reggae music lovers, "Kia ora, Bula vinaka, Talofa lava, Kia orana, Malo e lelei, Fakaalofa lahi atu, Namaste, Taloha ni, Halo ola... More info

Okere Falls Beer Fest

MON OCT 17, 2011 - SUN OCT 23, 2011
Just 25 minutes drive from the centre of Rotorua is Okere Falls Store. This place is definitely more than a store! Okere Falls Beer Fest is an... More info

Merida Whaka 100

SAT OCT 22, 2011
he Merida Whaka 100 is 100km of riding over a course that is predominantly single track, with the design of the course arguably the toughest... More info

New Zealand Aria 2011

SUN OCT 30, 2011
The Waiariki Institute of Technology New Zealand Aria Trust welcomes you to the 65th Festival Weekend of Song to be held in the Rotorua Convention... More info

For more information or to check out the latest events, go to

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3rd Floor Library Building, 1136 Arawa Street │ Private Bag 3007 │ Rotorua 3046 │ New Zealand
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